Objective

Start by documenting the objective, the owner, the formula, the data sources, the thresholds, and the review cadence.

Performance Management

• Leverage filters and summary types to maintain tight performance.
• Remove any duplicate records.

KPI Alignment

If a KPI aligns to period-close numbers, make sure the search matches the same calendar and posting periods.

Role-Based Dashboards

Use role-based dashboards so CFOs, Controllers, Ops leaders, and NetSuite Admins can all focus on the KPIs they own and don’t have to sort through a pool of KPIs to find the ones for which they are stakeholders.

Setting Alerts and Thresholds

With KPIs on the right dashboards, you can then set your thresholds, reminders, and alerts (e.g., email, dashboard reminders) so that each KPI triggers action if needed and doesn’t just track data. This is key for not getting surprised in monthly reports when it can sometimes be too late to address issues that were tracked earlier in the month.

Automation and Permissions

Automate your updates and match permissions to each stakeholder. This is important, because sometimes sensitive data like, say, certain financial KPIs, shouldn’t be included in generic ops dashboards.